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Appcues + Customer.io

Create an omnichannel marketing strategy by targeting campaigns based on user interaction.

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Marketing automation

Native

Personalized communication

One-way

About this integration

Appcues' Customer.io Integration makes it easy to automatically target marketing campaigns based on user's interactions.

Send emails and other communications to users when they interact with Appcues experiences (user completes or skips flows, checklists, etc.)
Follow up with users via email after they provide an in-product NPS score
Create a multi-channel onboarding experience with more relevant messaging by triggering emails to users who have taken/failed to take key steps in the product

Ways to connect

Connect Appcues + Customer.io

Connect Appcues + Customer.io using Zapier

Connect Appcues + Customer.io using Webhooks

Who can use this feature

💰Customer.io via Appcues is available on Essentials, Growth and Enterprise plans.

💰Customer.io via Zapier is available on Essentials, Growth and Enterprise plans.

💰Customer.io via Webhooks is available on Essentials, Growth and Enterprise plans.

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Workflows

Send Customer.io emails when users take action on Appcues experiences

Connected user experience

Customer support

Send a Customer.io email after a user interacts with an Appcues experience

Connected user experience

Customer support

Send an email from Customer.io after a user submits an NPS score

Connected user experience

Customer support

About Customer.io

With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.

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Support included